Cancellation Policy

  • No refunds are available for unused part stays.
  • Non-Flexible rate bookings cannot be cancelled.
  • Same day & Next day bookings can not be cancelled.
  • Bookings Fees, SMS and Postal charges are non- refundable.
  • Customers who wish to cancel their booking and give less than 48 hours notice will receive no refund.
  • Cancellation requests can only be actioned within office hours and are subject to our notice periods (see 4.2).
  • All cancellations must be made directly through A2Z Airport Parking LTD in order to be valid. (Not with the car park).
  • Please Call us at : 0333 567 8678 between office hours only ( Monday - Friday ) quoting your booking reference number.
  • Please Email us on : info@a2zairportparking.co.uk between office hours only ( Monday - Friday ) quoting your booking reference number.
  • Customers who cancel the booking with A2Z Airport Parking Ltd and wish to re-instate the booking will not get any refund if cancelled thereafter.
  • More than 48 hours cancellation notice - all cancelled bookings are subject to a 15.00 GBP admin charge. *Except on certain promotional offers which are non-refundable. Where applicable this will be stated in the car park description/information.
  • Amendments of arrival date to any new future arrival date, where an amendment is requested on drop off /arrival day or within 24 hours prior to arrival date of the original booking. Such modified bookings cannot be amended and are non-refundable, if cancelled thereafter.

BOOKINGS MADE WITH CANCELLATION COVER

  • Should a client wish to cancel they must do so at least 24 hours prior to their departure date in order to be eligible for refund.
  • No refund will be issued if the cancellation notice (Email / Call) is received in less than 24 hours from the drop off date.
  • Cancellation Cover does not apply for bookings made the same day, booked for the following day or in certain products where stated.
  • Booking Fees, Cancellation Cover and SMS charges are non-refundable.