1 CANCELLATION POLICY
- 1.1 All cancellations must be made directly through A2Z Airport Parking LTD in order to be valid. (Not with the car park).
- 1.2 Please click here to send your cancellation request with-in office hours only (Monday - Friday 09.00 to 17.00 excluding bank holidays).
- 1.3 Cancellation requests can only be auctioned within office hours and are subject to our notice periods (see 1.8, 1.9).
- 1.4 No refunds are available for unused part stays.
- 1.5 Non-Flexible rate bookings cannot be cancelled.
- 1.6 Bookings Fees, SMS and Postal charges are non- refundable.
- 1.7 Customers who cancel the booking with A2Z Airport Parking Ltd and wish to re-instate the booking will not get any refund if cancelled thereafter.
- 1.8 Less than 48 hours cancellation notice from the date of the departure - Customers will receive no refund.
- 1.9 More than 48 hours cancellation notice from the date of the departure - all cancelled bookings are subject to a 15.00 GBP admin charge.
- 1.10 Amendments of arrival date to any new future arrival date, where an amendment is requested on drop off /arrival day or within 24 hours prior to arrival date of the original booking. Such modified bookings cannot be amended and are non-refundable, if cancelled thereafter.
2 CANCELLATION COVER
- 2.1 Should a customer wish to cancel they must do so at least 24 hours prior to their departure date in order to be eligible for refund.
- 2.2 No refund will be issued if the cancellation notice is received in less than 24 hours from the departure date.
- 2.3 Please click here to send your cancellation request with-in office hours only (Monday - Friday 09.00 to 17.00 excluding bank holidays).
- 2.4 Cancellation Cover does not apply for bookings made the same day, booked for the following day or in certain products where stated.
- 2.5 Booking Fees, Cancellation cover and SMS Charges are non-refundable.