An Email Address used at time of booking & Booking Reference is required to open a support ticket.
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Knowledge Base

Are Your Online Payment Procedures Secure?

Yes, we have authorized procedures and carry out the transaction in full privacy. The entire details of your credit cards and payments are fully protected whilst you are using the service and we remove all the data from our server on the completion of booking procedure.

Why Pre-Book Airport Parking ?

Our prices are up to 60% cheaper than the gate price so you will make a big saving by booking in advance. You also have the peace of mind that a space is reserved for you to make sure the start of your holiday runs smoothly.

What Does Gate Price Mean?

Gate price means paying on the day of departure or onsite payment these prices are up to 60% higher than the pre booked prices.

Can I Book Airport Parking Over The Phone ?

Yes. Please contact our Customer Service Team on 0333 303 4041 Monday - Friday between 0900 to 1700 ( Excluding Bank Holidays ).

How Do I Get Booking Confirmation ?

You will receive free copy of your booking confirmation via email once the booking is completed. You can also choose to receive your booking confirmation via SMS by paying small charge.
You can also download copy of booking confirmation from website any time by using Manage My Booking(s) option.

Why Do We Charge Booking Fee ?

We want to provide the best and most convenient parking booking service for our customers. To make this possible it takes considerable resource, both in terms of staffing and investment. The booking fee enables us to ensure that you will enjoy the best possible customer experience when you book through us.

How Do I Inform You of My Registration Number?

Please use Manage My Booking option (Button Located on Top Right Corner) to edit / amend booking detail (except Drop-off & Return Dates).

I Have Not Received an Email of My Booking. I Don’t Have a Number to Call ?

Please use Manage My Booking option (Button Located on Top Right Corner) to retrieve booking confirmation and parking procedure anytime.

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