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Arlo Midtown ★★★★

351 West 38th Street, New York, US

Smart highlights

Cleanliness

Multiple reviews mention cleanliness positively, but some also note issues with dirt in the room.

Service

Staff received high praise for being friendly and welcoming, particularly highlighted in several reviews.

Location

Location was consistently mentioned positively in the reviews as fantastic and great for tourism.

Popular facilities

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  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Terrace
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
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  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Valet parking
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Shared lounge/TV area
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • Allergy-free room
  • Snack bar
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Happy hour

Review highlights

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9.4
Wonderful Based on 7,418 reviews
Great location Friendly service Cleanliness Comfortable rooms

Cleanliness8.8

Service10.0

Location9.7

Room Quality8.8

Amenities9.2

Value for Money9.8

Food and Beverage9.2

Overall Experience9.8

This sentiment is generated from 7,418 reviews summarised by AI.

Choose your room

1 room, 2 Adults

1 × Room, 1 King Bed

1/8

15 sqm Sleeps 2

Refrigerator

Room Only

Room only

Non-Refundable

Pay at property £32.14

9% OFF

£230.83 £209.84 / night

1 night, 1 room incl. taxes
Choose room
Room Only

Room only

Free cancellation

Pay at property £31.49

9% OFF

£232.03 £210.92 / night

1 night, 1 room incl. taxes
Choose room

1 × Room

1/5

Sleeps 2

TV · Telephone · Hair dryer · Desk · Interconnected room(s) available · Wardrobe or closet

Room Only

Room only

Non-Refundable

Pay at property £32.14

9% OFF

£230.84 £209.85 / night

1 night, 1 room incl. taxes
Choose room
Room Only

Room only

Free cancellation

Pay at property £2.57

9% OFF

£237.39 £215.81 / night

1 night, 1 room incl. taxes
Choose room
Breakfast Included

Breakfast

Non-Refundable

Pay at property £37.13

9% OFF

£270.24 £245.67 / night

1 night, 1 room incl. taxes
Choose room

1 × Room, 2 Double Beds

1/8

19 sqm Sleeps 4

Refrigerator

Room Only

Room only

Free cancellation

Pay at property £31.49

9% OFF

£239.92 £218.10 / night

1 night, 1 room incl. taxes
Choose room

1 × King Urban

1/8

15 sqm Sleeps 2

Refrigerator

Room Only

Room only

Free cancellation

9% OFF

£267.56 £243.23 / night

1 night, 1 room incl. taxes
Choose room

Guest reviews

Aki • Couple

7

Heyi • Solo

7

Maryam • Couple

6

Great staff and amenities but room was not clean. The hotel was clean, staff were great from check in to checkout The room was not as clean. There was a pinkish spot on the pillow case the minute I look at the bed from entering the room. There was yellowish spots on the carpet.

Caroline • Family

7

Pleasant stay close to everything. Great location near Times Square. Clean and spacious rooms. Wonderful breakfast Noisy hotel, including at night. Staff sometimes unfriendly

Lumir Srch • Friends/Group

8

Good location Breakfast with service, limited selection. Half of the breakfast time was taken up by administration at the entrance and ordering itself.

Mario Ortner • Family

7

Nikita • Solo

8

The staff was very welcoming and nice, I forgot a toothbrush and got it from them quickly I stayed 3 nights before at Four Points Midtown which was slightly more expensive but its rate on your site was lower (I don't understand how). So in comparison with it, Arlo was super small, without a bottle of water and a proper closet. Although I saw the room is only 16sqm it still was surprising.

Castillo • Couple

9

It was a great place to stay and would stay there again. Great price for what you get.. We like the location, the hotel itself had a very good vibe and decor. Also the workers were all very helpful and nice. The rooftop bar was a great addition with a good vibe as well. The cleanliness. The lobby at times felt stuffy due to old and stained furniture and seating. That's really it.

Siv • Couple

8

Amanda • Couple

10

Property Description

Modern Amenities and Convenient Location

Arlo Midtown in New York offers a blend of modern amenities and a prime location. The hotel features free bikes, a fitness centre, and a shared lounge, providing guests with opportunities for relaxation and recreation. Situated less than 1 km from Macy's, and within close proximity to Times Square and Bryant Park, the hotel's location is ideal for exploring the city.

Diverse Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving a fusion of American and Mediterranean cuisine. With options for vegetarians, dairy-free, and vegans, there's something to satisfy every palate.

Comfortable Accommodations

The rooms at Arlo Midtown are designed for comfort and convenience, with amenities such as a safety deposit box and some rooms featuring a balcony. Whether you're here for business or leisure, the hotel ensures a pleasant stay.

Experience the best of New York City at Arlo Midtown. Book your stay now and create unforgettable memories.

Important information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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