Cleanliness
Some reviews mentioned dirty bathrooms which impact cleanliness.
Smart highlights
Service
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
Consistently praised for its great location in central London.
Popular facilities
See all facilities- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
See all facilities
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Dry cleaning
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- ATM/cash machine on site
- Vending machine - drinks
- Toilet with grab rails
- Public transport tickets
- Vending machine - snacks
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
Review highlights
Read all reviews
9.0
Wonderful
Based on 20,000 reviews
Cleanliness8.4
Service10.0
Location10.0
Room Quality7.9
Amenities8.9
Value for Money7.9
Food and Beverage8.9
Overall Experience9.9
This sentiment is generated from 20,000 reviews summarised by AI.
Choose your room
1 × Classic Double Non-Smoking
1/6
13 sqm Sleeps 2
Coffee/tea maker · Shower · Safety deposit box · TV · Telephone · Air conditioning
Room Only
Room only
Non-Refundable
Pay at property £25.24
6% OFF
Choose room
£141.71 £133.76
/ night
Room Only
Room only
Free cancellation
Pay at property £27.25
4% OFF
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£150.55 £144.41
/ night
1 × Room CLASSIC
1/6
11 sqm Sleeps 1
Coffee/tea maker · Shower · Safety deposit box · TV · Telephone · Air conditioning
Room Only
Room only
Non-Refundable
Pay at property £27.52
6% OFF
Choose room
£154.53 £145.86
/ night
1 × Superior Queen
1/5
16 sqm Sleeps 2
Coffee/tea maker · Shower · TV · Telephone · Air conditioning · Hair dryer
Room Only
Room only
Non-Refundable
6% OFF
Choose room
£160.05 £151.07
/ night
Room Only
Room only
Free cancellation
6% OFF
Choose room
£167.40 £158.01
/ night
Guest reviews
Christian • Family
Not enough lifts
Roslyn • Solo
Kenneth • Couple
helen • Solo
Mike • Couple
Great location and very clean throughout.. Very clean/spotless rooms. Staff pleasant and very friendly. Nothing to comment on.
Camille • Couple
Zahraa • Solo
I loved it! Would definitely stay there again!. Amazing staff and perfect location!! It was totally clean, but when housekeeping changed my bedsheets there were some hairs on the sheets.
Kenneth • Couple
Schiro • Couple
Excellent experience. The structure exceeded my expectations. Very kind staff, comfortable room, and cozy bathroom. Fantastic breakfast!
Floris • Family
Fantastic hotel, I would love to come back.. Beautiful hotel with friendly staff, in a superb location. I missed hooks in the room to hang clothes.
Property Description
Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.
Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.
Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.
Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.