Cleanliness
Room conditions were poor, with cleanliness not meeting expectations.
Smart highlights
Service
Staff was friendly, but there were significant service issues reported.
Location
Prime location, historically significant with easy access to the city.
Popular facilities
See all facilities- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
See all facilities
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Babysitting/child services
- Valet parking
- Non-smoking throughout
- Private parking
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Parking garage
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Toilet with grab rails
- Kid-friendly buffet
- Lower bathroom sink
- Emergency cord in bathroom
- Hot spring bath
- Wine/champagne
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Personal trainer
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
Review highlights
Read all reviews
9.0
Wonderful
Based on 3,742 reviews
Cleanliness8.4
Service9.4
Location10.0
Room Quality7.8
Amenities8.9
Value for Money8.3
Food and Beverage9.9
Overall Experience9.4
This sentiment is generated from 3,742 reviews summarised by AI.
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1 × 2 Twin Classic Opera View Balcony
1/3
26 sqm Sleeps 2
Coffee/tea maker · Safety deposit box · TV · Telephone · Air conditioning · Hair dryer
Room Only
Room only
Non-Refundable
Pay at property £20.01
8% OFF
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£550.54 £506.58
/ night
1 × Classic Room, 2 Twin Beds
1/9
26 sqm Sleeps 2
Safety deposit box · Telephone · Hair dryer · Bathrobe · Desk · Private bathroom
Breakfast Included
Breakfast
Non-Refundable
Pay at property £20.04
12% OFF
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£613.13 £538.58
/ night
Room Only
Room only
Free cancellation
8% OFF
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£605.54 £558.16
/ night
1 × Classic Room(1 Twin Bed)
26 sqm Sleeps 2
Coffee/tea maker · Safety deposit box · TV · Telephone · Air conditioning · Hair dryer
Breakfast Included
Breakfast
Non-Refundable
Pay at property £20.04
12% OFF
Choose room
£613.13 £538.58
/ night
Room Only
Room only
Free cancellation
Pay at property £71.37
8% OFF
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£593.85 £547.37
/ night
1 × Cozy Room
1/2
20 sqm Sleeps 2
Coffee/tea maker · Safety deposit box · TV · Telephone · Air conditioning · Hair dryer
Room Only
Room only
Free cancellation
Pay at property £20.04
8% OFF
Choose room
£594.85 £548.29
/ night
1 × Classic Room, 2 Twin Beds, Balcony
1/7
26 sqm Sleeps 2
Safety deposit box · Telephone · Hair dryer · Bathrobe · Desk · Private bathroom
Breakfast Included
Breakfast
Non-Refundable
Pay at property £20.04
12% OFF
Choose room
£630.01 £553.40
/ night
Guest reviews
Jasmine • Family
Halitska • Solo
Moza • Couple
KIM • Family
Mimo • Family
Clean Stuff r very good
HIROSHI • Friends/Group
HIROSHI • Family
Chikayo • Family
Gorgeous hotel. Breakfast was also great. If you go to Paris, I highly recommend this hotel. It's close to the Opera House, so I would like to stay here next time I go to see a ballet. Due to the weak yen, the accommodation fee felt very high.
Michael • Couple
Great hotel, great staff and location. Great location, beautiful rooms with good AC Rooms were pretty small and weren’t regularly cleaned on a daily basis
Mamadou • Couple
Super cool. La Terrasse Receptionist
Property Description
Luxurious Accommodations
Indulge in the elegant guest rooms equipped with satellite TV, internet access, and stunning views of the Opera House.
Culinary Delights
Savor a delightful continental breakfast at Restaurant La Verriere and enjoy seasonal cuisine at Cafe de la Paix.
Prime Location
Conveniently situated just steps away from the iconic Opéra Garnier and Opera Metro Station, with renowned attractions like Galeries Lafayette and Avenue des Champs-Elysees nearby.
Experience luxury and convenience at Intercontinental Paris Le Grand. Book now for an unforgettable stay!