A 2 Z P A R K I N G

Frequently Asked Question

At A2Z Airport Parking, we understand that you might have questions. That's why we've compiled a list of the most commonly asked questions and their answers. If you can't find what you're looking for, scroll down to submit your question using the form at the bottom of the page.

Pre-Booking FAQ(s).

Are Your Online Payment Procedures Secure?

Yes, we have authorized procedures and carry out the transaction in full privacy. The entire details of your credit cards and payments are fully protected whilst you are using the service and we remove all the data from our server on the completion of booking procedure.

Why Pre-Book Airport Parking ?

Our prices are up to 60% cheaper than the gate price so you will make a big saving by booking in advance. You also have the peace of mind that a space is reserved for you to make sure the start of your holiday runs smoothly.

What Does Gate Price Mean?

Gate price means paying on the day of departure or onsite payment these prices are up to 60% higher than the pre booked prices.

Can I Book Airport Parking Over The Phone ?

Yes. Please contact our Customer Service Team on 0333 303 4041 Monday - Friday between 0900 to 1700 ( Excluding Bank Holidays ).

How Do I Get Booking Confirmation ?

You will receive free copy of your booking confirmation via email once the booking is completed. You can also choose to receive your booking confirmation via SMS by paying small charge.
You can also download copy of booking confirmation from website any time by using Manage My Booking(s) option.

Why Do We Charge Booking Fee ?

We want to provide the best and most convenient parking booking service for our customers. To make this possible it takes considerable resource, both in terms of staffing and investment. The booking fee enables us to ensure that you will enjoy the best possible customer experience when you book through us.

How Do I Inform You of My Registration Number?

Please use Manage My Booking option (Button Located on Top Right Corner) to edit / amend booking detail (except Drop-off & Return Dates).

I Have Not Received an Email of My Booking. I Don’t Have a Number to Call ?

Please use Manage My Booking option (Button Located on Top Right Corner) to retrieve booking confirmation and parking procedure anytime.

Most Viewed FAQ(s).

What Time Should I Arrive To The Car Park ?

Allow enough time to arrive prior to car park and also make sure you are on your booked time to avoid any delays on dropping of your car.

Do I Need To Leave My Car Keys ?

If you booked meet and greet service then yes you would need to leave your car keys with the service provider. Some park and ride services allow you to take yur car keys with you but please check "MORE INFO" for details or give us a call on 0333 303 4041.

I Am Trying To Contact You To Advise That I Am 20 Mins Away.

Please check your booking confirmation for Vehicle Drop-off (Departure) Procedure & Contact Number of Parking Service Provider. A2Z Airport Parking is an Agent for airport parking and we will not be meeting you at the airport.

What Does Gate Price Mean?

Gate price means paying on the day of departure or onsite payment these prices are up to 60% higher than the pre booked prices.

What Happens If My Plane (Flight) is Delayed?

Call the Number provided in your booking confirmation and let your parking service provider know your flight is late, they will assist you further. A2Z Airport Parking do not accept amendment less than 24 hours of depart date.

Why Do We Charge Booking Fee ?

We want to provide the best and most convenient parking booking service for our customers. To make this possible it takes considerable resource, both in terms of staffing and investment. The booking fee enables us to ensure that you will enjoy the best possible customer experience when you book through us.

How Do I Cancel Booking?

Please check a2zairportparking.co.uk terms and conditions "Section-4" and "Section-5".

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